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Talking to Kids: Better Communication in Children’s Palliative Care
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Talking to Kids: Better Communication in Children’s Palliative Care

National Children’s Hospice Palliative Care Day (October 9) is a special time to recognize the serious needs of children with life-limiting illnesses. These kids, their families, and the healthcare teams that support them need care that is complete, gentle, and long-term.

At its heart, this kind of care—called Pediatric Palliative Care (PPC)—is all about how we talk to each other. When communication is strong, it helps make every day count.

The Big Challenges in Talking About Children’s Health

In PPC, talks happen in three important ways: with the child, with the family, and within the healthcare team. If anyone doesn’t get the right information, it causes stress and can break trust, as noted by organizations like the Canadian Hospice Palliative Care Association (CHPCA).

Communicating with the Child

Communicating with the Child in Palliative Care
Communicating with the Child in Palliative Care

Children often hide how they feel to protect their parents. It is hard for doctors and nurses to know what words to use when talking about the future.

Our Focus: We must use language that is honest and fits the child’s age. We should not force a hard conversation. Instead, we can use open phrases like “I worry…” or “I wish…” to gently help children share their feelings without fear.

Communicating with the Family

Communicating with the Child in Palliative Care
Communicating with the Child in Palliative Care

    Parents feel great stress and sadness. They want to protect their child, which sometimes makes them avoid important medical information.

    Our Focus: We must make decisions together with the family. Doctors should first ask what parents already know. This helps set Shared Goals of Care. The focus is on a high quality of life and managing pain, not just on trying to cure the illness.

    Experts, including the National Hospice and Palliative Care Organization (NHPCO), agree that this kind of honest, family-centered talk is key to helping the whole family feel better.


    Communicating Among the Team

    Communicating Among Healthcare Teams
    Communicating Among Healthcare Teams

    Many different experts care for the child: nurses, doctors, social workers, and others. When the child moves between the home, hospice, or hospital, it is easy to miss important details.

    The HosTalky Solution is Built on Experience. Our app was created from real-life nursing experience to fix these gaps. Secure, instant communication helps the team:

    • Pass Information Clearly: Staff use a simple method like SBAR to pass complex patient needs quickly and correctly between shifts.
    • Stay Connected: All care providers have one secure place for notes. This means parents only have to tell their child’s story once—they don’t have to repeat everything to every new person.

    Learn more about HosTalky here.

    A Message for All Healthcare Teams

    Quality pediatric palliative care is about clear, kind, and safe communication. This National Day, we ask every team to work on two goals:

    1. Keep Learning: Make sure every staff member knows how to have hard talks and show empathy.
    2. Use Better Tools: Use secure, trusted communication platforms to keep care seamless. This guarantees the child and family get consistent, quality support.

    Disclaimer: This information is for learning only. It is not medical advice. Always talk to a medical professional.

    Follow HosTalky on LinkedIn for expert articles, industry insights, and tools designed to make your team communication seamless and secure.

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